Returns & Exchanges
At Cedele, we take pride in the freshness and quality of our artisanal bakes and meals. If you are not completely satisfied with your order, please notify us immediately so we can make it right.
Notify Our Team
Contact our customer service team or visit the outlet of purchase within 24 hours of receiving your order to report any quality issues.
Provide Proof of Purchase
Present your original receipt or digital order confirmation along with a photograph of the product and its packaging for verification.
Assessment and Approval
Our team will review your request based on our food safety standards to determine eligibility for a replacement or a refund.
Resolution Process
Once approved, we will either issue a fresh replacement for your item or process a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing